상담원
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Recent activity by 상담원-
Can I change the name of a promoted document to a different name?
Question: Can I change the title that says 'Promoted Document' to a different name? Solution: Change the promoted_articles part to the name you want by doing the following: Click 'Guide Manageme...
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Modifying email templates (using HTML)
Hello If the customer makes a request by email, etc., we will send the request to the email that requested it through the trigger “Notify the requester about the request received”. At this point, y...
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How do I buy the trial version by myself? (Credit card)
Hello You can enter your credit card details in the following ways: You can learn more about Zendesk payments in our Billing FAQ. [YouTube video description] [Step by Step] 1. (Top right of th...
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Guide theme (sample)
Guide free theme https://drive.google.com/file/d/1Yq08-_nnfZKyw4BJ5fIsw8h2lYbb61cD/view?usp=sharing
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Mobile App Customer Stories
Here are some examples of Zendesk mobile applications. It is possible to develop interlocking with the mobile app you operate on your own by web view or native method. [General] T Map FAQ, ...
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I want to change the name of the inquiry registration menu.
To change the name of 'Contact Registration', go to the Edit Code menu during Guide Management and change the code in Header as shown below. Original text: https://support.zendesk.com/hc/en-us/art...
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How to add notification banners to Guide
Hello We will show you how to add a notification banner to Guide, as shown in the figure below. You can search for “Adding a notification banner to your Help Center v2" on Google or check the lin...
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Zendesk billing questions (Billing FAQ)
Hello If you are looking for a Zendesk invoice or adding someone to your billing list, please follow the links below for billing FAQs You can check it out. https://support.zendesk.com/hc/en-us/ar...
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Sales Inquiries
If you need a telephone consultation, please call 050-4092-00518.
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Technical Inquiries
For technical inquiries from purchasers, please send an email to support@zendesk.com.