Modifying email templates (using HTML)

Hello

If the customer makes a request by email, etc., we will send the request to the email that requested it through the trigger “Notify the requester about the request received”. At this point, you can modify the trigger content to send an email designed in addition to the default template.

Now let's change the template design by modifying the trigger content.

1. From the Menu: (Support) Manager - Triggers - Triggers list, click 'Notify requesters about incoming requests'.

2. Delete all of the contents of the 'Email body' from the trigger content and paste the HTML code of the design you want.

Paste the sample code below into the appropriate trigger and you will receive an email with the following design:

Sample code

[e-mail] “style="width: 100% “>










https://theme.zdassets.com/theme_assets/2204593/e65b8eef48a1a0a8e09ccdc766cc92c228408023.png “alt="customer center” style="width: 20% “>





< td style="padding:20px 0; font-size:12px; font-family:helvetica, applesdgothicneo, sans-serif; text-align:center; color: #999; border:0">
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