Soowon Lee (이수원)
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Recent activity by Soowon Lee (이수원)-
Summary of Zendesk Messaging customer stories
Zendesk Messaging Reference Cashslide/http://site.cashslide.co.kr Fastcampus/https://fastcampus.co.kr/ My Real Trip/ https://mrtpartners.zendesk.com/hc/ko Today's meeting/ https://www.onul-...
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Zendesk Getting Started Guide
Original link Please check the links below for detailed configuration materials required for using Zendesk products (Support, Guide, Chat, Talk). Please refer to the attached file for more simpl...
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Architecture without personal information on Zendesk
Overview Personal information (email, phone number, name, etc.) is not stored in Zendesk and is not stored in an external DB (e.g. Utilize/link the information in the domestic DB) Architecture tha...
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Useful Marketplace Apps
Table of Contents 1. 3rd Party Integrations - CTI - Remote Support 2. Free Apps 3. Paid Apps 1. 3rd Party Integration 1. Maestro QA: QA solution that integrates well with Zendesk - ...
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MS Teams integration
This document contains the following topics about the Zendesk Support & Microsoft Teams integration: [1. [Microsoft Teams - Zendesk Integration] 1. Interlocking method 2. Capabilities a. Add Zend...
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How to add a guide when signing up for membership
Hello, You can change the message displayed when you sign up for the Help Center (End user) to provide the information that the customer wants before joining the Help Center (such as inserting a li...