Mobile App Customer Stories

Here are some

examples of Zendesk mobile applications.

It is possible to develop interlocking with the mobile app you operate on your own by web view or native method.

[General]

T Map	FAQ, 1:1 inquiry, inquiry history check (Native development)
Top Ten Mall (Shinseong Trade)	Live chat, FAQ, 1:1 inquiry, inquiry history check (webview development)
STYLE SHARE	FAQ, 1:1 inquiry, inquiry history check (webview development)
CATCH FASHION	FAQ, 1:1 inquiry, inquiry history check (webview development)
Azar	Automatically enter information such as device, OS, customer ID, etc. into the 1:1 inquiry field
Mobizen	When you click Settings - Customer Support, the browser will pop up and go to the customer center

[Overseas]

Wework	Mobile SDK
Grab	Mobile SDK
Evernote	Mobile SDK
Slack	Profile - Settings - Help Center When you click on it, the browser pops up and goes to the customer center
GO-JECK
Foodpanda

[Game]

Gunship Battle	Preferences - Go to Customer Center via browser when you click Customer Center Go to Settings again when you click the back button
Ocean & Empire	Preferences - Customer Center Click to go to Customer Center
Anipang	Settings - Help Center Click to go to the Help Center in-game

(Gunship Battle screen example)

(Example of Ocean & Empire screen)

Features: Nickname, membership number, and server information are automatically entered into the fields

(Anipang screen example)

Features: Automatically enter the game, OS information, and game version information to be inquired about in the fields

[Mobile SDK sample app]

* If you install the Remember the date app from the Play Store or App Store, you can check out the mobile SDK samples created by Zendesk.