Zendesk is a cloud-based omnichannel customer support solution used by more than 135,000 organizations around the world, including Uber, Airbnb, Tesco, Slack, Joycity, NBC, and FCC. By integrating various communication channels such as phone, text, email, chat, and social media into one place, customers can easily and quickly communicate with the channel they want.
In this webinar, we'll introduce you to the latest trends in customer experience (CX) and explain how Zendesk features align with it. It also introduces Zendesk's main products.
● Increased customer expectations: demand for unified and proactive support across channels
● Leveraging AI in customer support
● Analyzing customer support data
● Introducing Zendesk's key products
Once you register, you will receive an email to view the webinar.
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